Frequently Asked Questions
Everything you need to know about your soccer gear and orders.
How do I know which soccer cleat size to order?
We recommend checking our specific brand size guides as fit varies between Nike, Adidas, and Puma. For the best performance, soccer cleats should have a snug fit with about a quarter-inch of space at the toe.
Can I return a jersey that has been customized?
Unfortunately, jerseys with custom name and number sets, including authentic league badges, cannot be returned or exchanged unless there is a manufacturer defect.
How long does shipping take for team uniforms?
Standard orders typically ship within 2-3 business days. However, team uniform orders requiring custom printing or embroidery generally take 7-14 business days to process before shipping.
What is your return policy for footwear used on-field?
We accept returns on footwear within 30 days of purchase, provided they are in original, unworn condition with all tags attached. We cannot accept returns for cleats that show signs of use on grass or turf.
Do you offer bulk discounts for clubs or schools?
Yes, Soccer Post provides special pricing for bulk equipment and team uniform orders. Please contact our Team Sales department via the contact form for a personalized quote.
How should I care for my match balls?
To extend the life of your soccer balls, avoid extreme temperatures and always use a lubricated inflation needle. It is normal for high-end match balls to lose a small amount of air over several days due to their latex bladders.